Citizens Bank of Canada is the largest provider of Visa Prepaid Cards in Canada. We offer a broad range of Visa products and services.
Corporate Sales
For standard corporate orders, cobranding and custom offerings, bulk shipping and direct mail options, contact:
1-866-915-VISA (8472) toll free.
In Toronto, contact James Dawe at 1-416-459-8826 or james_dawe@citizensbank.ca.
Need Just a Few Cards?
Looking for just a few cards and need them immediately? We have thousands of retail locations across Canada. Click here to find locations closest to you and what products they offer.
Cardholder Services
If you are an existing cardholder and have customer service questions, please call the toll free number located on the back of your card. You can also check your transactions and balance by going to the website shown on the back of your card and registering your card. Only our representatives at the toll free number can help you with your transactions.
Main Office
Our office contact information is:
Prepaid Visa
Citizens Bank of Canada
900 – 815 West Hastings Street
Vancouver, BC
V6C 1B4